Support

Stuck on something, or just have a question? Mail admin@aipple.net and you will get a reply from a person.

How does it work?

Make a trip and add the people on it. Whenever someone pays for something, add it as an expense and say who paid and who it was for. Trip Tab keeps the running total while you get on with the trip, and when you are home the Balances tab suggests a simple way to even things out.

Can I try it without a real trip?

Yes. Add the sample trip from the home page before you have any trips, or from Settings at any time. It is a made-up weekend away that shows splitting, balances, charts and the map. Delete it whenever you like.

How do I split a bill by what each person had?

On the expense, choose to split by item. Scan the receipt or type the items in, then tap the names of whoever had each one. Anything shared is divided between the people you tap.

The receipt scan got something wrong

Scanning works best on a flat, well-lit receipt, and some receipts are just hard to read. Every amount and item it finds can be corrected by hand before you save.

The exchange rate isn't the one I was charged

The rates in the app are the European Central Bank's daily reference rates, which are a good guide. Your card or bank may have used a different one. You can type the rate you were really charged on any expense, and it is saved with that expense.

Rates aren't updating

Fetching rates needs an internet connection. Without one, Trip Tab uses the last rates it fetched, and you can always type a rate yourself.

Two amounts are a penny apart

Some amounts don't divide evenly, so the odd penny has to go to someone. Trip Tab shares those out so the parts always add up to exactly what was paid.

How do I share a trip with a friend?

Open the trip, tap the menu at the top and choose Send trip to someone. They open the file in Trip Tab on their phone and can add what they paid for. When they send it back, open it and the two copies are joined up, with nothing counted twice.

My trips aren't on my other device

Trips sync through iCloud. Check that both devices are signed in to the same Apple Account and that iCloud is switched on for Trip Tab in the Settings app. Syncing can take a minute or two.

How do I get a report?

Open the trip, tap the menu at the top and choose the PDF report, the spreadsheet, or a summary as text.

How do I delete a trip?

On the home page, touch and hold the trip and choose Delete trip. If you have several trips, you can also swipe left on one in the list. This cannot be undone.

Does Trip Tab move any money?

No. It only keeps track and suggests a simple way to even things out. Sending the money is up to you.